Voiceform
Voiceform revolutionizes data gathering with a conversational survey platform. It captures rich voice, video, and text responses, offering powerful analytics, sentiment detection, and multilingual support for deep, scalable qualitative insights.
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Introduction
What is Voiceform?
Voiceform is an innovative survey solution that redefines data collection by facilitating interactive, conversational feedback through voice, video, audio, and text inputs. It is designed for researchers, companies, and institutions aiming to obtain rich qualitative understanding on a large scale. The system boasts enterprise-level security, adhering to SOC 2 Type 2, HIPAA, and GDPR standards, and provides native transcription and translation for more than 50 languages. It features comprehensive analytical capabilities, sentiment evaluation, and smooth integration into existing systems via APIs and webhooks.
Key Features
Multi-Modal Response Collection: Gather feedback via voice memos, video clips, standard text, and diverse question formats (e.g., NPS, CSAT) enhanced with conditional logic for dynamic questioning.
Advanced Analytics & Sentiment Analysis: Utilize integrated tools for identifying trends, analyzing participant metrics, detecting emotional tones, and generating automated transcripts with key topic identification.
Enterprise Security & Compliance: Operate on a platform certified for SOC 2 Type 2, HIPAA, and GDPR, featuring single sign-on (SSO), two-factor authentication, role-based permissions, and exceptional 99.99% operational reliability.
Global Reach & Integration: Supports over 50 languages with auto-transcription, offers wide-ranging third-party connectors, API availability, and distribution across email, SMS, and embedded web links.
Audience Sourcing: Tap into pre-vetted participant networks for specific research needs, with flexibility to recruit respondents directly on the platform or through external avenues.
Use Cases
Customer Experience Research: Enterprises acquire in-depth customer critiques, testimonials, and direct voice-of-customer data to gauge satisfaction and pinpoint enhancement opportunities.
Academic & Market Research: Scholars execute extensive qualitative investigations that combine the detail of personal interviews with the breadth of surveys, ideal for cross-lingual projects.
Product Development Feedback: Firms collect substantive user opinions on offerings via engaging audio and video replies to enable swift refinements and iterations.
Employee Engagement Surveys: Organizations administer internal assessments to monitor staff morale, solicit ideas, and comprehend workplace dynamics using interactive formats.
Content & Testimonial Collection: Marketing departments secure genuine customer narratives, video endorsements, and user-generated content to boost brand trust and improve marketing effectiveness.
