Reviewly.ai

Reviewly.ai is an intelligent platform that automates the entire process of managing Google reviews. It empowers businesses to efficiently gather genuine customer testimonials using automated SMS prompts, QR codes, and NFC tags. The platform's AI also assists by suggesting pre-drafted reviews for customers and generating customized responses for businesses. With smooth integration into existing CRM software and support for multiple languages, Reviewly.ai enables companies of any scale to strengthen their digital footprint, achieve better search engine rankings, and cultivate deeper customer connections through prompt and tailored review interactions.

Key Features

Automated Feedback Gathering: Distributes automated review solicitations through SMS, QR codes, and NFC tags right after a customer interaction, significantly boosting participation rates.

AI-Crafted Responses and Review Suggestions: Provides customers with AI-generated review templates to make posting easier, and creates bespoke replies to customer feedback, optimizing business efficiency.

Effortless CRM Connectivity: Connects with popular CRM platforms and tools such as Zapier and QuickBooks to automate review management tasks and synchronize business operations.

Multi-Lingual Capabilities: Communicates in various languages to connect with a global audience, ensuring no feedback is missed due to linguistic differences.

Live Alerts and Performance Insights: Delivers immediate SMS notifications for incoming reviews and comprehensive analytics to track reputation metrics and refine engagement tactics.

White-Label Solutions for Agencies: Offers marketing agencies the ability to rebrand the platform under their own name, providing scalable reputation management services to their clientele.

Use Cases

Small and Local Businesses: Automates the process of soliciting and replying to reviews to rapidly establish a credible online presence and draw in more local clientele.

Digital Marketing Agencies: Leverages white-label features to deliver efficient reputation management solutions to clients, enhancing perceived trust and credibility.

Multi-Site Corporations: Oversees review activity for numerous branches from a single dashboard, ensuring uniform brand reputation with consolidated reporting.

Customer Interaction Improvement: Increases customer dialogue with prompt, individualized AI-powered replies, leading to higher satisfaction and repeat business.

Reputation Defense Strategy: Facilitates rapid, AI-supported replies to critical reviews to minimize negative impact and protect brand integrity.