OpenPhone
OpenPhone is a contemporary business communication platform that leverages VoIP technology. It provides shared numbers, AI-enhanced messaging, and collaborative tools to help teams connect and communicate effectively from any location.
Visit Website
Introduction
What is OpenPhone?
OpenPhone is a modern VoIP phone service built for modern workforces, including startups, small businesses, and distributed teams. It provides unlimited voice and text messaging to the US and Canada, collaborative shared numbers, and intelligent AI capabilities such as automated call summaries and smart reply suggestions. By integrating with leading CRM and productivity platforms, it creates a centralized hub for managing all customer interactions across various devices. The platform's user-friendly design and automation features simplify communication workflows, boosting team efficiency.
Key Features
Unlimited Calling and Texting
Place and accept unlimited calls and text messages (SMS/MMS) throughout the US and Canada, with choices for local or toll-free numbers.
Shared Phone Numbers and Team Inbox
Work together effectively using shared phone lines, with all communications—calls, texts, and voicemails—organized in a unified team inbox.
AI-Powered Call Summaries and Message Suggestions
Leverage AI to automatically create call transcripts and summaries, and receive intelligent response recommendations for incoming messages to accelerate replies.
Advanced Call Management
Enhance call handling with professional features including intelligent call routing, forwarding, recording, voicemail-to-text transcription, and automated attendants.
Integrations with CRM and Collaboration Tools
Sync data and automate processes by connecting with tools like HubSpot, Salesforce, Slack, Google Contacts, and Zapier.
Multi-Device Access
Access your business line seamlessly on desktop and mobile applications for Windows, Mac, iOS, and Android, keeping work and personal communications distinct.
Use Cases
Startups and Small Businesses: Elevate customer service and project a professional image using shared numbers and automated messaging for quick responses.
Remote and Distributed Teams: Foster collaboration among team members regardless of location with shared inboxes and synchronized contact management.
Customer Support and Sales: Improve client interactions and streamline follow-up processes using call routing, recordings, and AI-generated summaries.
Professional Services: Automate client communications, such as appointment reminders and confirmations, using scheduled messages and auto-replies.
Entrepreneurs and Freelancers: Maintain a clear boundary between personal and professional life by using a dedicated business number accessible on multiple devices.
