Chowdeck

Chowdeck is a comprehensive technology platform that serves as a vital link between customers and a vast array of restaurants, supermarkets, and retailers throughout various African urban centers. It allows for the online ordering of food and essential goods for instant or pre-planned delivery, utilizing advanced AI to enhance customized suggestions, streamline order dispatch, and adjust pricing dynamically. The service boasts an extensive selection of culinary styles and merchandise, complemented by live order monitoring and round-the-clock support, dedicated to providing ease and reliability for users while helping food-based enterprises expand their reach.

Key Features

Intelligent Personalization Engine

Advanced AI systems evaluate individual user tastes, past orders, and situational elements such as time of day to generate customized food suggestions.

Optimized Delivery Logistics

AI-enhanced logistics systems intelligently assign drivers and plot the most efficient paths by analyzing real-time location data, traffic conditions, and order volume to guarantee prompt and dependable service.

Unified Marketplace

Access a diverse range of meals from countless eateries, plus daily necessities and groceries from major stores, all available through one convenient application.

Live Delivery Tracking

Customers get instant, step-by-step updates from the moment an order is confirmed until it arrives, providing full visibility and peace of mind.

Vendor Empowerment Portal

An intuitive vendor application simplifies menu control, order management, and promotional activities, helping partners increase their market presence and revenue.

Diverse Payment Methods

Features secure online transactions, including wallet top-ups, gift card redemption, and special discount applications, for a hassle-free payment process.

Use Cases

Express Food Delivery : Individuals can easily select from a multitude of local and international dining options and have their meals brought to them quickly.

Essential Goods Shopping : Shoppers can order household groceries and everyday items from reliable retailers online, enjoying the convenience of home delivery.

Business Growth for Partners : Food establishments and retailers can leverage the platform's digital network to access a broader customer base and drive sales growth.

Reliable Parcel Delivery : The specialized Relay service provides insured, same-city delivery for packages, featuring secure confirmation steps like unique delivery pins.

Automated Customer Assistance : AI-driven support tools offer immediate answers to frequent questions, with complex issues being quickly forwarded to live support agents for personalized help.