Cekura
Cekura is an intelligent browser agent that autonomously tests SaaS product documentation by mimicking real user behavior. It detects outdated content, provides visual session replays, and delivers prioritized fixes—saving teams hundreds of hours while ensuring documentation accuracy with every product update.
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Introduction
What is Cekura?
Cekura is a web-based intelligent agent that ensures SaaS product documentation stays current by automatically interacting with applications just like a human user. It validates help articles, detects obsolete information, creates prioritized correction summaries, and offers session recordings to help teams efficiently update materials. This eliminates tedious manual checks, saving knowledge and customer success teams hundreds of hours weekly while guaranteeing documentation accurately mirrors product evolution.
Key Features
Automated Documentation Verification
Emulates real user behavior within SaaS applications to confirm help articles and documentation remain precise following product enhancements.
Interactive Session Playback
Captures navigation sequences and flags inconsistencies, allowing teams to rapidly identify inaccurate or non-functional documentation elements.
Prioritized Correction Guidance
Produces straightforward, ranked suggestions for documentation improvements to optimize maintenance processes.
Effortless Platform Integration
Operates seamlessly with existing documentation systems and knowledge bases without requiring complicated configuration or manual intervention.
Significant Resource Optimization
Eliminates hundreds of hours of manual verification work, enabling teams to concentrate on more strategic initiatives.
Use Cases
Ensuring Current Support Content: Automatically confirms that product help materials align with the latest SaaS product version after updates.
Minimizing Documentation Inaccuracies: Detects obsolete or confusing information to enhance customer self-service capabilities and decrease support requests.
Empowering Customer Success Operations: Allows knowledge management teams to maintain extensive documentation libraries effectively with reduced manual workload.
Streamlining Documentation Processes: Automates the documentation review and update cycle through intelligent automation and practical insights.
